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Electronic Complaint Management System for Municipal Corporation

B. Sudhir, B. Regina, Sajidabhanu. Published in Information Sciences.

Communications on Applied Electronics
Year of Publication: 2015
Publisher: Foundation of Computer Science (FCS), NY, USA
Authors: B. Sudhir, B. Regina, Sajidabhanu

B Sudhir, B Regina and Sajidabhanu. Article: Electronic Complaint Management System for Municipal Corporation. Communications on Applied Electronics 2(8):8-11, September 2015. Published by Foundation of Computer Science (FCS), NY, USA. BibTeX

	author = {B. Sudhir and B. Regina and Sajidabhanu},
	title = {Article: Electronic Complaint Management System for Municipal Corporation},
	journal = {Communications on Applied Electronics},
	year = {2015},
	volume = {2},
	number = {8},
	pages = {8-11},
	month = {September},
	note = {Published by Foundation of Computer Science (FCS), NY, USA}


This project mainly focuses on sanitation and development of a municipal corporation. To make it possible, the people who belong to the municipal corporation are provided with an opportunity of raising a complaint regarding any issue that take place in their locality.

The issues are garbage management, water supply, electricity management, road repairs or layering of roads and threatening of animals. To raise the complaints through Electronic Complaint Management System (ECMS) for Municipal Corporation regarding the above categories, a simplified solution is designed where the different type of complaints made by people are integrated.


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Complaint Management System, Portal Management