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A Study on the Impact of Information Technology (IT) on the Performance of Commercial Banks in Oman

Maryam Humaid Alwashahi. Published in Information Sciences.

Communications on Applied Electronics
Year of Publication: 2016
Publisher: Foundation of Computer Science (FCS), NY, USA
Authors: Maryam Humaid Alwashahi
10.5120/cae2016652022

Maryam Humaid Alwashahi. Article: A Study on the Impact of Information Technology (IT) on the Performance of Commercial Banks in Oman. Communications on Applied Electronics 4(1):38-40, January 2016. Published by Foundation of Computer Science (FCS), NY, USA. BibTeX

@article{key:article,
	author = {Maryam Humaid Alwashahi},
	title = {Article: A Study on the Impact of Information Technology (IT) on the Performance of Commercial Banks in Oman},
	journal = {Communications on Applied Electronics},
	year = {2016},
	volume = {4},
	number = {1},
	pages = {38-40},
	month = {January},
	note = {Published by Foundation of Computer Science (FCS), NY, USA}
}

Abstract

The economic development of any country depends on the growth and development of the banking sector. The Banking sector is considered to be an effective instrument for accelerating the pace of economic growth. The economic status of Sultanate of Oman has reached the present position due to the continuous efforts by the government for enhancing the quality and productivity of banking operation. This paper has carried out an extensive investigation into the impact of the information technology (IT) on the performance of commercial banks in Oman. The investigation has been done on eight important commercial banks. The work has unearthed that , the nowadays the growth of IT field has penetrated the banking sector in Oman, which in turn, has accelerated the performance of commercial banks on one hand and the customer satisfaction on the other. At the end, there are some recommendations for further improvement of IT system in banking sector in Oman.

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Keywords

Banking sector, Information technology (IT) , performance evaluation.